Privacy Policy

‍Last updated: Apr 2, 2024

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Our Commitment to User Privacy

This Privacy Policy (“Policy”) describes how Planbase Technologies, Inc. ("Planbase") protects and manages your personal data, including:

What data we collect when you sign up for, use, or engage with any of our applications, products, services, or websites (collectively, the "Services");
How we manage data from the beginning of your engagement onwards;
The choices you have regarding how data is managed.

This Policy applies to information we collect in connection with your access and use of our Services. Please read this Policy carefully. By continuing to use or access our Services, you are consenting to the practices described in this Policy.

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We Limit Use of Your Personal Data

To provide and maintain our Service, including monitoring the usage of our Service.
To manage Your Account and registration as a user of the Service. The Personal Data You provide allows you access to different functionalities of the Service as a registered user.
For the performance of a contract: to develop, comply with, and fulfill the contract for products, items, or services you have purchased or for any other contract with Planbase through the Service.
To contact You: by email, telephone, SMS, or other forms of electronic communication, such as push notifications, regarding updates, informative communications, or security updates.
To provide You with news, special offers, and general information about our goods, services, and events similar to those you have already purchased or inquired about, unless you have opted out.
To manage Your requests: to attend to and manage requests you make to us.
For business transfers: in evaluating or conducting a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of assets, where Personal Data may be among the assets transferred.
For other purposes: such as data analysis, identifying usage trends, determining the effectiveness of promotional campaigns, and improving our Service, products, and your experience.

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Sharing Personal Data with Merchants

For payment disputes: We may share your data with a merchant if you open a payment dispute for a transaction.
With Service Providers: third-party entities that help us operate our Service or business (such as hosting, information technology, customer support, and email delivery).
For business transfers: in connection with or during negotiations of any merger, sale of assets, financing, or acquisition of all or part of Planbase.
With Affiliates: including our parent company, subsidiaries, joint venture partners, or other companies under common control with Planbase.
With business partners: to offer you certain products, services, or promotions.
With other users: when you share personal information or interact in public areas with other users, such information may be viewed by all users.
With your consent: for any other purpose with your consent.

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We Collect and Use Data

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Data We Collect

Basic Information: Your name, email address, phone number, birth date, government-issued identification number, and payment card or bank information, if applicable.
Cookies and Tracking Technologies: We (or service providers on our behalf) may use cookies and similar technologies to collect data when you visit or log in to our website. You may opt-out of receiving this advertising by emailing support@joinplanbase.com.

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Other Data Collected

Transaction Data: Information about transactions, including devices and payment methods used.
Device Data: Hardware model, operating system, and other data generated by a device's interaction with our Services.
Location Data: to prevent fraudulent use of our Services.
User Data: browser data, IP addresses, and other engagement-related data.
Cookies and Beacons: data used to manage your engagement with our Services and measure user interaction.
Information to Enhance Your Experience: other optional data such as a profile picture.

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Sources of Information

Directly from You, when you provide information or allow us to access it.
From Your devices and interactions with our Services.
From Other Sources such as identity verification or fraud detection services to ensure legal and secure use of our Services.

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We Share Personal Data Under Controlled Circumstances

With third parties to provide you with the Services or perform functions on our behalf.
With financial institutions, processors, and other entities involved in the payment process.
With government and law enforcement when reasonably necessary to comply with applicable laws or regulations.
To protect the security or integrity of our Services or for user safety.
In connection with business transactions, such as mergers or acquisitions.
With your consent.

We may share aggregated and anonymized information that does not identify you or any individual user.

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Security

We take reasonable measures to protect your personal data from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction, including the use of data encryption, firewalls, and server authentication.

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Choices

Personal Data: You can change or correct data about yourself through your Planbase account at any time or by emailing support@joinplanbase.com. You can also email us if you wish to deactivate your account.
Location Data: Our mobile applications may require location data. If you do not grant access, some Services may not function. You may uninstall our Services to stop collection of location data.
Cookies: You can set your browser to reject cookies, though some features may not function properly.
Marketing: You can opt-out of email or text messages by following the instructions in these messages. We may still send you transactional and service-related messages.
Notifications: You can opt-out of device notifications; our Services will continue to work.
Website Tracking: You can visit aboutads.info to opt out of certain online behavioral advertising.
Do Not Track: Our Services do not change their operation based on detection of a Do Not Track signal

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Cookies and Tracking Technologies

We and our partners use cookies and similar technologies to analyze trends, administer the website, track users' movements, and gather location information. You can control cookie use at the browser level, though blocking cookies may impact certain features. For more information, visit aboutcookies.org or allaboutcookies.org.

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Third-Party Analytics Services

We and our third-party providers may use data analytics and debugging on our Services. For example, we use Google Analytics. To opt out, click here.

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Third-Party Data

Our Services may link to other websites or locations operated by third parties. Our Privacy Policy does not apply to these Third-Party Websites.

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Changes to this Policy

We may amend this Policy from time to time by posting a revised version and updating the “Effective Date” above. We will provide prior notice of material changes, including by email if you have provided one. If you disagree with these changes, you may cancel your account at any time. Continued use of our Services constitutes consent to any amendments.

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Contact Details

If you have questions or comments, feel free to email us at support@joinplanbase.com or write to us at:

Planbase Technologies, Inc.
2261 Market Street, STE 22122
San Francisco, CA 94114